Terms of Service
Please read carefully before using this website or placing an order. These terms contain a binding arbitration clause and a class action waiver (see “Arbitration and class action waiver” below) that affect your legal rights.
These Terms of Service ("Terms") are a legally binding agreement between you and EY Digital Brands LLC, operating under the brand name Horal ("Horal," "we," "us" or "our"), governing your use of try-horal.com (the "Site") and any products or subscriptions bought through it.
By using the Site or placing an order you agree to these Terms and to our Privacy Policy. We may update these Terms at any time; the revised version applies from the date posted.
You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract to use this Site or place an order. We may cancel and refund orders placed by minors.
You may use the Site only for lawful purposes. You agree not to break any law through it, send spam or harmful code, attempt unauthorised access, scrape or data-mine it without our written consent, impersonate anyone, or interfere with anyone else’s use of it. We may suspend access for any breach.
Our products — including the Sonic™ toothbrush, brush heads, GumLift, RinX, the Sonic™ 3-in-1 Flosser, UV Sanitizer, Travel Case and Tongue Cleaner — are sold for personal, non-commercial use. Purchases for resale or distribution are not permitted without our written agreement, and we may cancel such orders or limit quantities.
Horal products support everyday oral care. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Information on this Site, including product descriptions, is for general information only and is not medical or dental advice.
If you have gum disease, implants, recent oral surgery, a light-sensitive condition or any medical condition, or are pregnant, speak to your dentist or doctor before use. Always follow the instructions supplied with each product. Results vary between individuals; reviews and testimonials reflect individual experiences and are not a guarantee of results.
Prices are shown at checkout in the currency applicable to your order and may change at any time before you order. We try to describe products accurately but do not warrant that all content is error-free; colours and packaging may vary slightly. If a product is listed at an incorrect price we may refuse or cancel the order, even after confirmation, and will refund you in full.
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay. Payments are processed securely by Whop and Stripe over encrypted connections; we never store your full card number. By paying you confirm you are authorised to use the payment method. Payment for each order is collected in full at checkout.
Billing details, including how charges appear on your statement, are in our Billing Terms.
Placing an order is an offer to buy. A contract is formed only when we send your order confirmation email. We may refuse or cancel any order — for example suspected fraud, unusual quantities, stock issues or pricing errors — and will refund you in full if we do.
Some products — such as brush-head refills, RinX and GumLift Gel — can be bought as a subscription that renews automatically at the interval, price and quantity shown before you buy (for example every 4 weeks or every month). By choosing a subscription you authorise us to charge your payment method on each renewal until you cancel. You can skip or cancel at any time before your next charge date. Full terms are in our Subscription Policy.
Delivery is governed by our Shipping & Delivery policy, refunds by our Returns & Refunds policy (90-day money-back guarantee) and devices by our Warranty (1-year limited warranty). These form part of these Terms.
If you send us reviews, photos or videos, or tag us on social media, you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, adapt and display that content in any medium for marketing, without compensation. You confirm the content is yours and does not infringe anyone’s rights. We may remove any content at our discretion.
All content on the Site — text, graphics, logos, images, product descriptions, software and the Horal and Sonic™ names — belongs to EY Digital Brands LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify or commercially exploit it without our written consent.
If you believe content on the Site infringes your copyright, email support@try-horal.com with your contact details, the work concerned, the allegedly infringing material, a statement of good-faith belief, a statement of accuracy under penalty of perjury and your signature.
EXCEPT FOR THE EXPRESS 90-DAY GUARANTEE AND 1-YEAR LIMITED WARRANTY WE OFFER, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EY DIGITAL BRANDS LLC AND ITS OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD $100. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.
Agreement to arbitrate. Except for intellectual property disputes and small-claims matters, you and EY Digital Brands LLC agree that any dispute arising from these Terms, the Site or any purchase will be resolved by final, binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in English. You and we each waive the right to a jury trial. You may start arbitration by contacting support@try-horal.com.
Class action waiver. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. If this waiver is found unenforceable in a case, this arbitration section is void for that case and the dispute proceeds in court.
Opt-out. You may opt out of arbitration by emailing support@try-horal.com with the subject "Arbitration Opt-Out" within 30 days of your first purchase, including your full name and order email.
Exceptions. Either party may seek injunctive relief in court to protect intellectual property or confidential information.
You agree to indemnify and hold harmless EY Digital Brands LLC and its officers, employees and agents from claims, losses and expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms or of any law or third-party right, or content you submit.
By using the Site or ordering, you agree to receive communications from us electronically, including email and (where you opted in) SMS, and agree that electronic notices satisfy any requirement that they be in writing.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Disputes not subject to arbitration are subject to the exclusive jurisdiction of the state and federal courts in Cheyenne, Wyoming. If you live in a country or province whose consumer laws give you rights that cannot be excluded, nothing in these Terms limits those rights.
If any provision is held unenforceable, the rest remain in effect. These Terms, together with our Privacy Policy, Returns & Refunds, Shipping & Delivery, Warranty, Subscription Policy and Billing Terms, are the entire agreement between you and EY Digital Brands LLC regarding the Site. Our failure to enforce a provision is not a waiver.
EY Digital Brands LLC (operating as Horal)
1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States
Email: support@try-horal.com
Phone: +1 (660) 229-8436
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Questions? Contact our care team
Terms of Service
Please read carefully before using this website or placing an order. These terms contain a binding arbitration clause and a class action waiver (see “Arbitration and class action waiver” below) that affect your legal rights.
These Terms of Service ("Terms") are a legally binding agreement between you and EY Digital Brands LLC, operating under the brand name Horal ("Horal," "we," "us" or "our"), governing your use of try-horal.com (the "Site") and any products or subscriptions bought through it.
By using the Site or placing an order you agree to these Terms and to our Privacy Policy. We may update these Terms at any time; the revised version applies from the date posted.
You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract to use this Site or place an order. We may cancel and refund orders placed by minors.
You may use the Site only for lawful purposes. You agree not to break any law through it, send spam or harmful code, attempt unauthorised access, scrape or data-mine it without our written consent, impersonate anyone, or interfere with anyone else’s use of it. We may suspend access for any breach.
Our products — including the Sonic™ toothbrush, brush heads, GumLift, RinX, the Sonic™ 3-in-1 Flosser, UV Sanitizer, Travel Case and Tongue Cleaner — are sold for personal, non-commercial use. Purchases for resale or distribution are not permitted without our written agreement, and we may cancel such orders or limit quantities.
Horal products support everyday oral care. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Information on this Site, including product descriptions, is for general information only and is not medical or dental advice.
If you have gum disease, implants, recent oral surgery, a light-sensitive condition or any medical condition, or are pregnant, speak to your dentist or doctor before use. Always follow the instructions supplied with each product. Results vary between individuals; reviews and testimonials reflect individual experiences and are not a guarantee of results.
Prices are shown at checkout in the currency applicable to your order and may change at any time before you order. We try to describe products accurately but do not warrant that all content is error-free; colours and packaging may vary slightly. If a product is listed at an incorrect price we may refuse or cancel the order, even after confirmation, and will refund you in full.
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay. Payments are processed securely by Whop and Stripe over encrypted connections; we never store your full card number. By paying you confirm you are authorised to use the payment method. Payment for each order is collected in full at checkout.
Billing details, including how charges appear on your statement, are in our Billing Terms.
Placing an order is an offer to buy. A contract is formed only when we send your order confirmation email. We may refuse or cancel any order — for example suspected fraud, unusual quantities, stock issues or pricing errors — and will refund you in full if we do.
Some products — such as brush-head refills, RinX and GumLift Gel — can be bought as a subscription that renews automatically at the interval, price and quantity shown before you buy (for example every 4 weeks or every month). By choosing a subscription you authorise us to charge your payment method on each renewal until you cancel. You can skip or cancel at any time before your next charge date. Full terms are in our Subscription Policy.
Delivery is governed by our Shipping & Delivery policy, refunds by our Returns & Refunds policy (90-day money-back guarantee) and devices by our Warranty (1-year limited warranty). These form part of these Terms.
If you send us reviews, photos or videos, or tag us on social media, you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, adapt and display that content in any medium for marketing, without compensation. You confirm the content is yours and does not infringe anyone’s rights. We may remove any content at our discretion.
All content on the Site — text, graphics, logos, images, product descriptions, software and the Horal and Sonic™ names — belongs to EY Digital Brands LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify or commercially exploit it without our written consent.
If you believe content on the Site infringes your copyright, email support@try-horal.com with your contact details, the work concerned, the allegedly infringing material, a statement of good-faith belief, a statement of accuracy under penalty of perjury and your signature.
EXCEPT FOR THE EXPRESS 90-DAY GUARANTEE AND 1-YEAR LIMITED WARRANTY WE OFFER, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EY DIGITAL BRANDS LLC AND ITS OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD $100. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.
Agreement to arbitrate. Except for intellectual property disputes and small-claims matters, you and EY Digital Brands LLC agree that any dispute arising from these Terms, the Site or any purchase will be resolved by final, binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in English. You and we each waive the right to a jury trial. You may start arbitration by contacting support@try-horal.com.
Class action waiver. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. If this waiver is found unenforceable in a case, this arbitration section is void for that case and the dispute proceeds in court.
Opt-out. You may opt out of arbitration by emailing support@try-horal.com with the subject "Arbitration Opt-Out" within 30 days of your first purchase, including your full name and order email.
Exceptions. Either party may seek injunctive relief in court to protect intellectual property or confidential information.
You agree to indemnify and hold harmless EY Digital Brands LLC and its officers, employees and agents from claims, losses and expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms or of any law or third-party right, or content you submit.
By using the Site or ordering, you agree to receive communications from us electronically, including email and (where you opted in) SMS, and agree that electronic notices satisfy any requirement that they be in writing.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Disputes not subject to arbitration are subject to the exclusive jurisdiction of the state and federal courts in Cheyenne, Wyoming. If you live in a country or province whose consumer laws give you rights that cannot be excluded, nothing in these Terms limits those rights.
If any provision is held unenforceable, the rest remain in effect. These Terms, together with our Privacy Policy, Returns & Refunds, Shipping & Delivery, Warranty, Subscription Policy and Billing Terms, are the entire agreement between you and EY Digital Brands LLC regarding the Site. Our failure to enforce a provision is not a waiver.
EY Digital Brands LLC (operating as Horal)
1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States
Email: support@try-horal.com
Phone: +1 (660) 229-8436
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Questions? Contact our care team