Billing Terms
Your payment method is charged in full when you place your order, in the currency shown at checkout. Subscription renewals are charged on each renewal date shown when you subscribed. Optional post-purchase offers are charged only when you accept them.
Charges may appear as HORAL, EY DIGITAL BRANDS LLC or under our payment processor (Whop or Stripe). If you do not recognise a charge, please contact support@try-horal.com before disputing it with your bank — we can usually resolve it the same day.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Payments are processed securely by Whop and Stripe. All transactions are encrypted and we never store your full card number.
Subscription purchases renew automatically until cancelled. Terms, cancellation and failed-payment handling are explained in our Subscription Policy.
Any applicable sales tax is calculated and shown at checkout before you pay.
Approved refunds are returned to the original payment method, in the currency of the original purchase, within 10 business days; your bank may take a further 3–7 business days. See our Returns & Refunds policy.
EY Digital Brands LLC (operating as Horal)
1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States
Email: support@try-horal.com
Phone: +1 (660) 229-8436
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Questions? Contact our care team
Billing Terms
Your payment method is charged in full when you place your order, in the currency shown at checkout. Subscription renewals are charged on each renewal date shown when you subscribed. Optional post-purchase offers are charged only when you accept them.
Charges may appear as HORAL, EY DIGITAL BRANDS LLC or under our payment processor (Whop or Stripe). If you do not recognise a charge, please contact support@try-horal.com before disputing it with your bank — we can usually resolve it the same day.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Payments are processed securely by Whop and Stripe. All transactions are encrypted and we never store your full card number.
Subscription purchases renew automatically until cancelled. Terms, cancellation and failed-payment handling are explained in our Subscription Policy.
Any applicable sales tax is calculated and shown at checkout before you pay.
Approved refunds are returned to the original payment method, in the currency of the original purchase, within 10 business days; your bank may take a further 3–7 business days. See our Returns & Refunds policy.
EY Digital Brands LLC (operating as Horal)
1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States
Email: support@try-horal.com
Phone: +1 (660) 229-8436
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Questions? Contact our care team