FAQ
Brush with the Sonic™ toothbrush, rinse with RinX, and use GumLift with a thin layer of GumLift Gel for ten minutes a day. Each product works alone; together they cover the whole mouth.
Most people notice fresher breath and less tenderness within the first two to three weeks. Changes in how gums look are gradual — give it the full 90 days, which is exactly why our guarantee runs that long. Results vary from person to person.
Red and near-infrared light at these wavelengths is non-thermal. Horal products support everyday oral care and are not a treatment for gum disease. If you have active periodontal disease, implants, recent oral surgery or a medical condition, check with your dentist before starting.
Replace a head every 3 months, or sooner if the bristles splay. Refills can arrive automatically on a subscription — see Brush Heads.
No. RinX is alcohol-free, so it cleans without the burn and does not dry out your mouth.
Tracked shipping is free on every order. We ship to the United States (5–8 business days), Canada, the United Kingdom and Australia (7–12 business days). Most orders ship within 24 hours. See Shipping & Delivery.
Your shipping confirmation email has your tracking number and link. Can’t find it? Use Track My Order or email support@try-horal.com.
90 days from delivery, including on opened and used products. If it is not working for you, we refund it. Devices also have a 1-year limited warranty. See Returns & Refunds and Warranty.
Approved refunds are processed within 10 business days to your original payment method; your bank may take a further 3–7 business days to post it.
Subscription items renew automatically on the schedule shown when you buy (for example every 4 weeks or every month). You can skip or cancel any time before your next charge date by emailing support@try-horal.com. See our Subscription Policy.
As Horal, EY Digital Brands LLC or our payment processor (Whop or Stripe). If you don’t recognise a charge, email support@try-horal.com before contacting your bank. See Billing Terms.
Visa, Mastercard, American Express, Apple Pay and Google Pay. Payments are encrypted and we never store your full card number.
Email support@try-horal.com or call +1 (660) 229-8436, Monday–Friday, 9:00 AM – 5:00 PM EST. We reply within 1–2 business days.
Questions? Contact our care team
FAQ
Brush with the Sonic™ toothbrush, rinse with RinX, and use GumLift with a thin layer of GumLift Gel for ten minutes a day. Each product works alone; together they cover the whole mouth.
Most people notice fresher breath and less tenderness within the first two to three weeks. Changes in how gums look are gradual — give it the full 90 days, which is exactly why our guarantee runs that long. Results vary from person to person.
Red and near-infrared light at these wavelengths is non-thermal. Horal products support everyday oral care and are not a treatment for gum disease. If you have active periodontal disease, implants, recent oral surgery or a medical condition, check with your dentist before starting.
Replace a head every 3 months, or sooner if the bristles splay. Refills can arrive automatically on a subscription — see Brush Heads.
No. RinX is alcohol-free, so it cleans without the burn and does not dry out your mouth.
Tracked shipping is free on every order. We ship to the United States (5–8 business days), Canada, the United Kingdom and Australia (7–12 business days). Most orders ship within 24 hours. See Shipping & Delivery.
Your shipping confirmation email has your tracking number and link. Can’t find it? Use Track My Order or email support@try-horal.com.
90 days from delivery, including on opened and used products. If it is not working for you, we refund it. Devices also have a 1-year limited warranty. See Returns & Refunds and Warranty.
Approved refunds are processed within 10 business days to your original payment method; your bank may take a further 3–7 business days to post it.
Subscription items renew automatically on the schedule shown when you buy (for example every 4 weeks or every month). You can skip or cancel any time before your next charge date by emailing support@try-horal.com. See our Subscription Policy.
As Horal, EY Digital Brands LLC or our payment processor (Whop or Stripe). If you don’t recognise a charge, email support@try-horal.com before contacting your bank. See Billing Terms.
Visa, Mastercard, American Express, Apple Pay and Google Pay. Payments are encrypted and we never store your full card number.
Email support@try-horal.com or call +1 (660) 229-8436, Monday–Friday, 9:00 AM – 5:00 PM EST. We reply within 1–2 business days.
Questions? Contact our care team